Quiz: Clinicea Cloud: Appointments

Welcome to your Quiz: Clinicea Cloud: Appointments

In order to create a appointment, following combinations are allowed

patient, doctor, No subject

subject, doctor, No patient

patient, doctor, subject, No Resource

patient, resource, subject, No Doctor

patient, resource, No Doctor

patient, subject, No Doctor, No Resource

patient, subject, Resource 2, Doctor, No Resource1

patient, subject, Resource 1, No Resource2

When you add a new package to an appointment and save

it will only create the appointment for the first item

it will only create the appointment for the first item if there is time interval set against each item of the package in the package master

it will only create the appointment for the first item if there is NO time interval set against each item of the package in the package master

If you assign a package today and want all items in it to have an appointment made today itself

this is not possible

you have to goto package master and set interval for each item to “Same Day”

nothing is to be done this happens by default

If a client wants to book an appointment for a Patient without a Doctor, it is

not possible. every appointment needs a staff

it is allowed. Instead of a doctor select a resource

If I want to make a staff appear on the appointment screen to take appointments, I need to

Add Dr. before their name

Switch on a Staff preference that allows a staff to take appointments

Switch on a Organizational preference that allows for all Doctors to appear on appointment screen

Appointments can only be searched for future appointments not past

false

true

If there are 3 doctors on the screen, where the default appointment interval for each doctor is 20min, 30 min and 40 minutes respectively, the default interval slots on the calendar should be

10

15

20

45

If there is only 1 doctor in a clinic, the following should be done

set the doctor as the default staff under calendar preferences

set the calendar on a week view

set the doctor as the default staff under callbox preferences

None of the above

For clinics in middle east, the appointment week is

Mon-Fri

Mon-Sat

Sat-Thurs

Fri-Thurs

Where can you seen the amount of time a patient has waited

in a report

on the calendar screen under waiting area

on the calendar screen

After waiting for how long will the patient get highlighted

10 minutes. However this is a preference that can be changed under Tools | Organization | Calendar preferences

15 minutes by default. However this is a preference that can be changed under Tools | Organization | Calendar preferences

15 minutes

Can 2 appointments be booked in the same time slot

Yes, if the preference to allow the same is on in the Organization.

Yes

No

If a receptionist is prone to mistakes in selecting doctor and resources you should

retrain the receptionist

switch off the preference that allows her to select doctors and resources in the calendar

If user wants to book a staff with a room, and a portable equipment it is

possible via using staff, resource 1 and resource 2

possible via using resource 1, resource 2 and resource 3

it is not possible. you can book a staff and any 1 resource

If a package has 6 items and has no interval set against each of those 6 items in it, when you add the package to an appointment

6 appointments are made

no appointments are made

1 appointment is made

If in an appointment you had 3 services items,

3 different appointments will be made

3 linked appointments will be made. if you change status of one the other’s status will not change. These are linked for billing only. If you bill one all 3 will be billed.

3 linked appointments will be made. if you change status of one the other’s status also changes. These are linked for billing only. If you bill one all 3 will be billed.

1 appointment will be made

If in an appointment you had 3 services items,

3 appointments will be made where duration of each service will be as per duration set in the master

3 appointments will be made where duration of each service will be as per duration set in the master. If no duration is given in the service master it will be as per preference of the Staff

1 appointment will be made

When an appointment is in engaged status and is billed, its status changes to waiting

false

true

true if organization preference to switch appointment status on billing is on

When an appointment is in scheduled status and is billed, its status changes to waiting

true if organization preference to switch appointment status on billing is on

false

true

Select the correct statements from below

In an appointment when you click on the plus icon next to reason,

you see all services and packages

you see only services and packages where applies to gender is blank or where applies to gender = patient’s gender

you see a list of services, packages and inventory items to select from

you see only those services which the doctor in the appointment is allowed to service, as well as those services which have no restriction on which doctor can give it

you see only those services which resource 1 in the appointment is allowed to service, as well as those services which have no restriction on which resources can give it

Select the correct statements

In order to do video consultation on the appointment screen

you need to be on the enterprise plan

the patient needs to have a skype id

All of the above

you need to have skype installed on that computer

When appointment is in waiting status and you open the patient's chart from the appointment screen

status does not auto change

status auto changes to engaged if calendar preference to change auto change appointment status is on

status auto changes to engaged

To add a new appointment resource goto

Tools | Appointment Templates

Tools | Organization | Calendar Preferences

Tools | DropDown | Select the category for Appointment resource

When you change appointment status to CheckOut, and the appointment contains a package item, the status of the package item

does not change

changes. The package item inside the package is marked as complete

does not change. The package item inside the package can only change if you manually mark it as complete

You can take feedback from the patient for

any appointment

for appointments where status=waiting

for appointments where status=checkout

for appointments where status=engaged

Following buttons are available for appointment in the left hand side queue

patient details

patient chart

bill

next appointment

previous appointment

feedback

Paperwork

Rating scale for feedbacks is

1-100

1-10

1-5

A-E

You can disable drag and drop and multiple appointment booking in the same slot

via 2 different preferences

via a single preference

you cannot disable such features

Timezone of the calendar

is based on the staff’s timezone

is based on the clinic’s timezone

If a clinic is closed for Xmas update

Organization Calendar by marking that day of the week as unavailable

By adding that day as a holiday under tools | dropdown | holidays

By adding that day as a holiday under tools | holidays

If a day is a holiday and clinic is closed

the day will not appear on the calendar

the day will appear on the calendar in grey

If the day is a weekly off and has been set as such in the weekly roster of the clinic

the day will appear in the calendar as greyed out

the day will not appear in the calendar at all

Calendar can show a column for each doctor

and resource separately

but not for each resource

If an appointment has no service in it, when you bill it

the bill will contain no bill items by default

the bill will contain the staff’s favorite service by default

Waiting time for a patient is calculated from

the time he arrived

the time the appointment is due

the time the appointment is due or the time he arrived, whichever is later

Patients in a Waiting room are arranged by

Appointment Time

Arrival Time

Any of the two as per you preference

Next appointment function of the appointment

will let you jump to a future date to fix the next appointment

will show you a list of future appointments of the patient

both

Select the color in the right order for the following appointment statuses

No show, Cancelled, Engaged, Check out, Scheduled, Waiting,Confirmed

black,grey,green,red,orange,blue,purple

grey,black, green,red,orange,blue,purple

black,grey,red,green,blue,orange,purple

pink,grey,red,green,blue,orange,purple

If you want to reschedule an appointment, which is the most accurate way

you can cut paste it

you can delete it and recreate it again

you can change date for it

Even after you cancel an appointment it stays on the screen

false

true, unless you have switched on preference to hide cancelled and no-shows

always. There is no preference to hide such appointments.

If you need to jump to the next week in the calendar the quicker option

is to use the date picker in the calendar

to use the arrows

When you click on the video icon of an appointment it

EMR is opened, with the option to start video call appearing on the screen

EMR is opened and video call auto-starts

A thin red bar on an appointment is an indicator that the Patient

is enagaged

has dues to the clinic

Content of the SMS Template for Appointment Reminders can be changed

yes

no

If a package has 6 items and has 0 days interval set against each of those 6 items in it, when you add the package to an appointment

6 appointments are made

no appointments are made

1 appointment is made