Discover the Power of Malaffi Support Services for Clinics

malaffi support services

Nearly all public and private healthcare providers in Abu Dhabi now share patient records in real time thanks to Malaffi, one of the fastest-implemented health information exchanges globally (Malaffi). With malaffi support services at your clinic, you ensure seamless data exchange and meet regulatory mandates under Riayati and NABIDH.

Key idea: Having integrated health data at your fingertips reduces duplicated tests, cuts errors, and frees you to focus on patient care.

Explore compliance frameworks

Abu Dhabi and Dubai have rolled out several data standards to unify medical records. Riayati (the National Unified Medical Record) covers the entire UAE under the National Unified Medical Record program. NABIDH (National Unified Medical Records) applies specifically in Dubai and sets additional fields for clinic workflows. Meanwhile, Malaffi support services tie both programs together in Abu Dhabi, connecting public and private facilities in real time.

Riayati overview

Riayati is the UAE’s federal exchange under the National Unified Medical Record program. It ensures authorized providers access unified patient summaries. By law, all Abu Dhabi facilities share core demographics, diagnoses, immunizations, and laboratory results.

NABIDH overview

Dubai’s NABIDH framework mandates extra data points such as detailed cancer staging and dental procedures. You must adjust front-desk forms and electronic health record templates. Clinics often use nabidh training programs to meet these requirements.

Malaffi support services

Malaffi support services enable real-time sharing of radiology images, genomics data, clinical documents, and more. AI tools predict patient risks of chronic conditions based on your patients’ history (Malaffi FAQs). You get a consolidated encounter-centric view (ECV) and seamless integration with Sahatna, your patient portal.

Quick summary
Steps:

  • Study Riayati and NABIDH scopes
  • Map your existing data fields to new requirements
  • Contact Malaffi for technical onboarding
    Gotchas:
  • Extra NABIDH fields require form updates
  • Staff need clarity on federal versus emirate mandates
  • Confirm patient consent flows for AI predictions

Compare key platform features

The table below highlights how Riayati, NABIDH, and Malaffi differ in scope, data sets, and user access.

Feature Riayati NABIDH Malaffi support services
Scope Federal NUMR for all emirates Dubai clinics only Abu Dhabi public and private providers
Data sets Demographics, immunizations, lab results Adds cancer staging, dental details Radiology images, genomics data, AI-based risk profiles
User levels Authorized healthcare providers Clinic staff and approved partners Level 1 and Level 2 providers, plus patients via Sahatna
Integration Batch uploads and APIs Mandatory field validation Real-time HIE with machine learning insights

Quick summary
Steps:

  • Review feature matrix for your clinic needs
  • Prioritize real-time exchange if you handle high-volume imaging
  • Plan user roles around Level 1 and Level 2 access
    Gotchas:
  • API setup differs by platform
  • Some data sets (like genomics) require extra consent
  • Training needs vary by user level

Implement and onboard services

A smooth rollout of Malaffi support services follows these phases:

  1. Assess your current EMR setup and network capacity
  2. Kick off onboarding with the Malaffi technical team
  3. Map and test data fields (demographics, labs, radiology)
  4. Train staff on the Malaffi user interface and privacy workflows
  5. Go live, monitor exchanges, and adjust as needed

Quick summary
Steps:

  • Conduct a readiness audit with your IT partner
  • Schedule technical onboarding calls early
  • Run pilot tests with real patient data in a sandbox
    Gotchas:
  • Field-mapping mismatches can block uploads
  • Firewalls may need whitelist updates
  • Change management takes extra time for busy clinics

Enhance clinic workflows

Once you’re live, you can streamline operations and improve patient experience:

  • Reduce duplicate tests by accessing longitudinal records instantly
  • Speed up radiology reviews with image exchange
  • Offer patients secure access through Sahatna
  • Leverage AI risk profiles for proactive care planning

Good news, these gains build on existing EMR investments (see malaffi software benefits). Your team will spend less time chasing records and more time with patients.

Quick summary
Steps:

  • Integrate HIE data into daily rounds
  • Train clinical staff on AI-driven alerts
  • Encourage patients to use Sahatna for record access
    Gotchas:
  • Alerts may need tuning to avoid fatigue
  • Patients may need guidance on the new portal
  • Data refresh schedules vary by facility

Quick recap & next step

  1. Explore Riayati, NABIDH, and Malaffi scopes.
  2. Compare features in the matrix above.
  3. Plan onboarding with technical mapping and training.
  4. Go live, monitor exchanges, and adjust.
  5. Embed HIE data into your routines for faster, safer care.

Choose one phase to start this week, book your onboarding slot, and watch your clinic workflows transform. You’ve got this.

FAQ

1. What are malaffi support services?
They are the technical and training offerings that help clinics connect to the Malaffi health information exchange, enabling real-time data sharing across Abu Dhabi.

2. How do Riayati, NABIDH, and Malaffi differ?
Riayati is the federal record exchange for all emirates. NABIDH applies only in Dubai with extra data fields. Malaffi ties public and private providers in Abu Dhabi with AI insights and patient portal access.

3. What data sets does Malaffi provide?
Malaffi covers patient demographics, immunizations, lab results, radiology reports and images, genomics data, diagnoses, and AI-based risk profiles.

4. How can I get NABIDH training?
You can sign up for nabidh training programs that cover all required workflow changes and form updates for Dubai clinics.

5. Who do I contact for technical support?
Email contact@malaffi.ae or onboarding@malaffi.ae. You can also visit Level 10 – Mubadala Tower, Muroor Road, Abu Dhabi, UAE for in-person assistance.