7 steps to nirvana in appointment management

A patient’s encounter lifecycle starts when an appointment is booked and typically it ends when the encounter is complete and they checkout of the clinic. Today, clinics have automated and smart schedulers to management of this appointment lifecycle. The most common stages of this lifecycle would start with an appointment being Scheduled and then moving… Continue reading 7 steps to nirvana in appointment management

Why 3 is the magic number when setting appointment reminders

Automated appointment reminders are emails or sms or phone calls send beforehand to remind the Patient of an upcoming appointment. By sending automated appointment reminders for a patient’s upcoming appointments, you are helping to ensure your patient’s health stays at the top of their mind. But there are also other important aspects that these reminders… Continue reading Why 3 is the magic number when setting appointment reminders

3 inside tips to maximize appointment resource utilization

What is a Appointment Resource? A Resource with respect to a clinic can be classified as assets that can be drawn/utilized by the clinic in order to function effectively. In a dermatology clinic, a resource can be the clinic staff, the different rooms available at your disposal like consultation rooms, procedure rooms, etc., or even… Continue reading 3 inside tips to maximize appointment resource utilization

3 Ways to supercharge your clinic waiting room

‘First impression is often the last impression’  – surely you have heard that one before. For your practise, that makes your “Waiting Room” the first touch point, the first impression before your Patients. Let us see the basic challenges faced while managing a Waiting room and how we can overcome them with the help of… Continue reading 3 Ways to supercharge your clinic waiting room

Convert no-shows into revenue without lifting a finger

Every Clinic that you can think of will have this on their schedule – Appointments that are marked as a NO SHOW. So what is a NO SHOW – Appointment is booked but the patient fails to turn up and this can be for many unforeseen reasons. This is something unavoidable and if you do… Continue reading Convert no-shows into revenue without lifting a finger

Why we did what we did

Descent into “Enterprise Software” Wanting to be the best, is an aspiration that every company harbours. We are no different. Over the past 5 years we have been proactively introducing new features and new modules, trying to keep Clinicea in sync with emerging requirements of Clinics across disciplines and geographies. But let’s face the facts,… Continue reading Why we did what we did

8 MUST-HAVE features in your in-house pharmacy management software

Staff responsible for managing your in-house clinic pharmacy have to deal not only with patients and their prescriptions but also with related documents pertaining to invoices, insurance, purchase orders, expired stock and so on. More often than not, an In-House Pharmacy whose basis of an establishment is offering of 1-stop shop convenience to Patients ends up becoming… Continue reading 8 MUST-HAVE features in your in-house pharmacy management software

Want to know the secret to more Revenue? Empower your patients- Part II

In the developed markets the usage of Patient Portal has gone beyond being vitamins to becoming painkillers. Rather than being used as an optional information display tool, it is now being used to cut waiting times and maximize use of consulting hours for the Clinicians. Primary as well as Aesthetics and even Ancillary Clinics in… Continue reading Want to know the secret to more Revenue? Empower your patients- Part II

5 MUST HAVE features in your In-House Lab Management Software

It is common for Clinics to offer Lab services to the Patients. More often than not, Labs are externally outsourced by the Clinic, with only the sample collection being done at the clinic. This has a significant impact on the Patient experience. They get a 1-window service to Consultation, Billing, Sample Collection, Lab Result, Report… Continue reading 5 MUST HAVE features in your In-House Lab Management Software